Siding w seller when the tracking number provided shows delivery two days before i placed my ord jbmac seller gives fake info and paypal dispute algorithms s initial decision made without deep investigation so a human has to review it.
Paypal siding with seller.
But paypal chargebacks are slightly different because sellers need to deal with a buyer s credit card company.
Buy from millions of online stores without sharing your financial information.
If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal.
I m a long time ebay seller with 100 feedback.
What paypal seller protection doesn t cover.
I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item.
The buyer claimed that the item was damaged and materially different from what was pictured.
Shopping online shouldn t cost you peace of mind.
In other words what the buyer received doesn t match what they ordered.
It seems to be rare these days but it does happen.
Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described.
Seller protection for merchants.
Say the buyer ordered a pink scarf but received a green one instead.
Seller protection doesn t cover buyer claims for items received that are significantly not as described snad.
Go ahead set up shop.
We ve got your back set up paypal merchant account.
So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies.
Paypal can t prosecute for counterfeit items.
We know selling online securely is a challenge for merchants.
Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.
I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund.
When it comes to transaction disputes paypal is known for siding with the customer.
If the seller clearly is not in the wrong yes pp will side with the seller.
Paypal is just a payment processor pass through.